Raipur range :- Citizen Cop – Mobile Application Raipur Range Police

Objective / Aims -   There are many times when we need instant help and by the time we search for help, it is too late. This is mainly because we are unaware about whom to approach and where exactly can we find that person. Even the law enforcement authorities find it difficult to reach for help in a very short duration of time due rising population and rapidly growing security needs. Here rises a clear need of a platform, where help can be made easily available and, where even citizens can help police to help serve us better.

                                     With an aim to bring police and citizens together against crime, we have developed an influential tool that empowers common man. It comes with a bundle of compelling features to help citizens find instant help whenever they require. Additionally, it facilitates users to voluntarily report a crime without disclosing identity, secure themselves in safe zone, access quick help, call police and enjoy convenience through instant towed vehicle search and notifications. This is how we bring to you a platform that strengthen accessibility

Operational Details- Citizen COP application has 2 parts mainly. One is the mobile Application, which is available for ANDROID as well as for iPhones. This can be downloaded from Google play store or apple store free of cost. After installation, it asks for country, state and city selection. 

                            For example select India as country, Chhattisgarh as state and Raipur as city. Upon selecting this, user becomes Citizen COP for Raipur city. It offers many features for user who have downloaded the application.

 

1.     Report an Incidence offers any illegal activity to be reported in any of the selected category like crime, traffic violation, harassment, corruption etc. This is the only feature which uses mobile carrier charges like SMS and sends senders number at control room. Other than this, everything is internet data driven

2.     Emergency SOS - this allows user to store up to 4 numbers of friends or relatives and one default number of local police control room is also saved.

This is planned to use normal SMS, just because of the thought that in emergency situation, data connectivity might not be good or might not be there at all.

3.     Call Police and Call admin gives user a searchable directory of top police and administrative officers of city.

4.     My Safe zone allows user to create his/her own geographical bound and whenever they go out of that bound, an alert message goes to all 4 saved contacts.

5.     Fare calculator offers auto rickshaw fare calculation by selecting a source and destination on map.

6.     Towing vehicle search facility offers user to search / track their vehicle by putting in vehicle number and it gives result in case it has been towed by traffic cranes. It gives wrong parked vehicle picture, pickup location, and drop off location etc.

7.     AT the back this feature is supported by a secondary app given to crane officers who clicks picture and submits to Citizen COP server. Only authorised users can use that secondary application.

8.     Vehicle search feature gives details of vehicle owner of the state. Apart from that there is also a provision to show Status of vehicle where we separately can import stolen vehicle data and user can come to know about that any particular vehicle is reported stolen or not.

9.     My close group offers user to create his own group of friends or relatives and upon consent and acceptance from other user, host can see their location in real time.

10. News update is a way to communicate to all citizen cop users. This message can be sent from control room using web interface. It can be properly formatted text with images and can be in Hindi as well.

11. Report lost article allows any user to report any lost article / document by filling relevant information.

12. Other emergency number gives a list of ambulance, Hospitals, fire, child helpline, women helpline, etc.

 

 

 

Current Status – Citizen COP mobile application has been launched on  8 September 2015 at Raipur the capital of Chhattisgarh. This mobile application has successfully runs in 05 district of the state. There are around 5600 user has already downloaded this application in a few days. By the using of various features of this application, common people are easily accessible to the police and sending their reports to them.

The district wise statistics of this application are as follows:-

District

No of App User

Complaints

SoS

Towed Vehicle

Report Lost Article

Total

Actionable

Not Actionable

Raipur

4818

229

149

80

123

99

27

Baloda Bazar

309

21

5

16

10

-

3

Gariyaband

63

4

-

-

1

-

-

Mahasamund

250

4

3

1

4

-

1

Dhamtari

216

27

18

9

13

-

-

Total

5656

285

175

106

151

99

31

 

District: 
Raipur